Help/FAQs

General

Contacts / Connections

Communities / Discussions

Library / Resources


General | Top

Q: What is my username/password?

A: Your login credentials are the same username and password that you use to log in to AMATYC. If you are not a member of AMATYC you may choose to purchase a Webscription to participate in this site.  If you have forgotten your login credentials or need assistance with your login information, please click the following email for the AMATYC office at amatyc@amatyc.org

Q: How do I update my contact information and other profile information?

A: To access your profile, click on your profile photo in the upper right corner of any page.  Then select 'Profile'.  On your profile page, please select the pencil icon in the section your want to edit, such as Contact Details, Bio, etc. For a brief video, click here.

Q: How do I control what information is visible in My Profile?

A: Please navigate to your profile page (by clicking on your profile picture in the upper right corner of any page), then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom.  After you’ve made changes, click the “Save Changes” button at the bottom of the page.

Q: How do I download the mobile app?

A: Head to the library and the "Download the Mobile App for myAMATYC" document for instructions.


Contacts / Connections | Top

Q: How do I find other members?

A: Click the  "Directory” link found in the main navigation bar under the "Browse" dropdown. The Basic Search tab allows you to search your Contacts based on:
  • First and/or last name
  • Company/Institution name
  • Email address

Switch to the “Advanced Search” tab to search for any member or to refine your search results by:

  • City
  • State
  • Country
  • Community
  • Education

Q: How do I add contacts to my contact list?

A: There are several ways to add contacts. When you perform a search in the Directory, you will see an “Add as Contact” button to the right of each person in your search results. Just click this button to send a contact request. If you clickthe person's name and view an individual’s profile, you can click the "Add as Contact" request link below their profile picture.



Q: Why should I add contacts to my contact list?

A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.


Communities / Discussions | Top

Q: What are Communities?

A: Communities allow you to participate in discussions and share resources with other members with similar interests. Primarily the Communities for myAMATYC are the ANets from AMATYC, but may also include other special interest groups such as Professional Development, Student Research League, Project ACCCESS, Grant groups, etc.

Q: What communities do I already belong to?

A: Go to “Communities” in the main navigation bar. Select “My Communities” to view the communities you currently belong to.  You also may view them in the "My Communities Quick List" on your Member Home page.

Q: How do I join/subscribe to a community and the affiliated discussion group?

A:  Click on “Communities” in the main navigation and click on “All Communities” in order to see a list of available communities. Click on the blue "Join" button associated with that community, then choose a delivery option for posts (Real Time, Daily Digest or No Email). For complete instructions for your first time logging in, click here for instructions.
PLEASE NOTE:  Some communities membership is determined by 'invitation only' or generated automatically through groups in AMATYC, these will not appear in the All Communities list but will automatically appear in your My Communities list.

Q: How do I leave a community?

A:  Go to the community and click on the Settings button next to your profile picture at the top of the page.  In the drop down, click "Leave Community".

Q: How can I control the frequency and format of emails I receive?

A: Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu.  On that page, there are subscription options: Real Time, Daily Digest, No Email.  

For each discussion, you have the following delivery options:
  • Real time: sends an email every time a new message is posted.
  • Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
  • No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.
You also can control your emails that contain all new content on Communities to which you belong.  For complete instructions click here.

Q: What can I do if I am not receiving community emails?

A: It maybe be that your college is blocking the emails.  For complete instructions on what to tell your IT department click here.


Q: How do I unsubscribe from a discussion?

A:  Go to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Select "No Email" in the Discussion Email column.

Q: How do I respond to others’ posts?

A: To respond to a discussion post, please navigate to the discussion post and click “Reply to Discussion” to send your message to the entire community.  To send a message to the only author of the post, please select “Reply to Sender” (located in the "Reply to Discussion" drop-down).  We recommend replying to the sender for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.

Q: How do I start a new discussion thread?

A: Go to “Contribute Content" > “Start a Discussion"

From an email (HTML version) for a particular discussion forum, you can use the “Post a New Message” link located at the top of the discussion email.

Q: I’m having trouble viewing the HTML email messages. How do I fix this?

A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to your profile page and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Select the “Plain Text” format option for each of the discussions you are subscribed to.

Q: Can I search for posts across all the communities?

A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results you can select various categories that appear along the left side of the search screen.  To search specific types of posts (discussion, blog, library) select them under the 'All Content' section.

Q: How do I see a listing of all of the posts to a specific Community?

A: You can see the most recent discussions in the box typically called "Latest Discussions'. 

Certain types of communities also have a file folder tab system near the top of the page with Community Home, Discussion, Library, and Members tabs to choose from.  

You can also enter 'discussion **** '  filling in the *** with text you are searching for.

Libraries | Top

Q: How do I find resources that may have been uploaded by other members?

A: If you know which library the resource might be located in, find the affiliated community via the All Communities page. Click through the community's landing page, then click on the “Library” tab or Browse (in the navigation bar) and then choose library . If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.  After viewing the content you can comment and recommend the content to others.  if you would like to download the content it is easily done.

Q: Can I search for specific file types?

A: Yes. Enter your desired keyword in the main search box. You can then choose look at "All Content" on the far left that will open up various ways to refine your search, including file type.

Q: How do the libraries get populated?

A: The libraries are populated in two ways:
1.  When you include an attachment in a discussion post, the system automatically places it in the affiliated library.
2.  You can also upload documents directly to a library by using the “Post a Library File” link found under “Contribute Content” in the main navigation or "Create Entry" button on any community's library page. Library resources are not required to be associated with a discussion thread.

Q: How do I upload a file?

A: Select the “Post a Library File” link found under “Contribute Content” in the main navigation or "Create New Library Entry" on any community landing page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
  • Choose a title for your document, and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional).  If you want everyone to have access to it choose the Open Forum.  Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
  • Upload your file (you may upload multiple files for one entry)
  • Select “Next” if you want to further describe your files and/or add tags (you can immediately type your own and/or choose from the dropdown) to your file.  Otherwise, please click “Finish” to post your library entry
  • For a detailed explanation Click Here

Q: How do I post a file to multiple libraries?

A: It is best to post the file in the Open Forum library first and then simply create a library file of the type 'hyperlink' within another library that links to that Open Forum file.  Click Here for a 'how to' video.

Q: What are the “tags” for?

A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms.  Tagged items are prioritized in the search results.  When you are posting your files you can add tags in the description part by typing a #.  You will get choices from a dropdown menu or can create your own (with no spaces).